Big tech accountability? Read how we got here in  The Closing of the Net 

Rights-holder tactics bending the legal position have been exposed following a major data breach involving  thousands of emails on the website of UK law firm ACS law. The large ISPs in the UK are withdrawing "co-operation" following the breach,  which has revealed false allegations and a pure  profit motive for ‘scaring' alleged infringing file-sharers. 

It is reported that the ACS Law website was the subject of a denial of service attack last weekend, and as a result of this attack, when the website went back online, an error in the technical set up caused thousands of emails to be made visible online.  According to a news agency report from AFP,  the breach  is understood to include a database of more than 5000 users of Sky's broadband services who were alleged to have downloaded pornographic material, as well as a further 8000 Sky users and 400 PlusNet users alleged to have downloaded music or film.  

What is interessting is to see how the rights-holders tactics have

been exposed. As reported in ISP Review, the emails reveal how ACS Law uses language which accuses users of mis-using their Internet connection to download copyright-infringing works (ISP Review). This in itself is revealing. It is correct  - as pointed out by the Open Rights Group - that this is the language of the Digital Economy Act.


However,  the notion of "mis-using their Internet connection to download copyright-infringing works" surely only applies to the ISP contract? It is a legal notion devised so that the ISP can be made liable for copyright infringement. Surely, it  has no legal force when coming from a rights-holder representative?


Such a view in consistent with the UK' Solicitor's Regulatory Agency (is this what was formerly known as the Office of Supervision of Solicitors?) which has said that this is a ‘bullying' tactic and referred ACS Law to a Disciplinary Tribunal in August.


Further, data sheets exposed by TorrentFreak reveal that ACS Law proceeds to communicate with users on the basis  of a direct allegation of copyright infringement, and they are demanding payment on the basis of an ‘admission' of  ‘infringement'.


Torrent Freak further reveals that ACS Law paid P2P surveillance companies on the basis of the number of letters which successfully resulted in revenue collection, and marketed its services using questionable legal precedents. And TorrentFreak has uncovered evidence that ACS Law had to withdraw its allegations  in some instances, for example, where the 'infringers' were pensioners who rarely used the Internet.  


As a result of the data breach, the Information Commissioner has announced that he will be investigating the incident


It would be interesting to know his opinion as to whether ACS law are bound by the e-Privacy directive data breach rules, which were touted as a major part of the review in 2009.


Sky has been at pains to say that no credit card information would have been passed to ACS Law (AFP).


The main message of this incident is that the evidence of copyright infringement gathered by online surveillance  of P2P usersis unreliable and problematic. Policy-makers should take heed of this lesson and review their backing for rights-holder proposals such as graduated response/3-strikes - and  in the UK a  serious review of the viability of the DE Act is called for. 


This article is licensed under a Creative Commons Attribution Non-commercial-Share Alike 2.5 UK:England and Wales License. It may be used for non-commercial purposes only, and the author's name should be attributed. The correct attribution for this article is: Monica Horten (2009) Rights-holder tactics exposed in ACS law leak  ,  28 September  2010.


Iptegrity in brief is the website of Dr Monica Horten. I’ve been analysing analysing digital policy since 2008. Way back then, I identified how issues around rights can influence Internet policy, and that has been a thread throughout all of my research. I hold a PhD in EU Communications Policy from the University of Westminster (2010), and a Post-graduate diploma in marketing.   I’ve served as an independent expert on the Council of Europe  Committee on Internet Freedoms, and was involved in a capacity building project in Moldova, Georgia, and Ukraine. I am currently (from June 2022)  Policy Manager - Freedom of Expression, with the Open Rights Group. For more, see About Iptegrity is made available free of charge for  non-commercial use, Please link-back & attribute Monica Horten. Thank you for respecting this.

Contact  me to use  iptegrity content for commercial purposes


States v the 'Net? 

Read The Closing of the Net, by me, Monica Horten.

"original and valuable"  Times higher Education

" essential read for anyone interested in understanding the forces at play behind the web."

Find out more about the book here  The Closing of the Net


FROM £15.99

Copyright Enforcement Enigma launch, March 2012

In 2012, I presented my PhD research in the European Parliament.

The politics of copyright

A Copyright Masquerade - How corporate lobbying threatens online freedoms

'timely and provocative' Entertainment Law Review


Don't miss Iptegrity!  RSS/ Bookmark