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The market, the monopoly and Mercury

Published in Accountancy magazine 

Article Abstract:

Mercury Communications was created in 1982 in order to provide an alternative to the monopoly enjoyed by British Telecom (BT). BT had proved inefficient and it was hoped that a competitor would provide quality service and hasten the reform of BT. Office of Telecommunications Director General Sir Bryan Carsberg is currently undertaking a review of the duopoly to analyze the progress made in modernizing the UK telecommunications system, whether that progress is attributable to privatization, and whether more progress can be stimulated by the introduction of more competitors. Mercury is profitable and has provided an impetus for BT becoming more efficient in order to remain competitive. Mercury had pre-tax profits of 66 million pounds sterling on a turnover of 492 million pounds, processes three million calls a day, and enjoys a 12% share of all international calls and half of international digital private lines.

Author: Horten, Monica



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Copyright Enforcement Enigma launch, March 2012

In 2012, I presented my PhD research in the European Parliament.

Don't miss Iptegrity!  RSS/ Bookmark is the website of Dr Monica Horten. She is a policy analyst specialising in Internet governance & European policy, including platform accountability. She is a published author & Visiting Fellow at the London School of Economics & Political Science. She served as an independent expert on the Council of Europe Committee on  Internet Freedom. She has worked on CoE, EU and UNDP funded projects in eastern Europe and the Caucasus. In a voluntary capacity, she has led UK citizen delegations to the European Parliament. She was shortlisted for The Guardian Open Internet Poll 2012.

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